Terms and Conditions

Welcome to Prakruthy Exotic Plants! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website and services.

1. General Information
These Terms and Conditions govern the use of the website PrakruthyExoticPlants.com (the “Site”), and any services, products, or features offered through the Site. By using the Site, you acknowledge and agree to these Terms.

2. Product Availability and Pricing

Product Availability: All products listed on the website are subject to availability. We strive to keep our inventory up to date, but in case an item becomes unavailable, we will notify you promptly and issue a refund or offer an alternative product.
Pricing: Prices on the website are listed in INR (Indian Rupees) and are subject to change without prior notice. We reserve the right to modify prices for any reason, including but not limited to fluctuations in supply or demand.

3. Orders and Payments

Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase. This does not indicate the order has been shipped. Orders will be processed once payment has been successfully completed.
Payment Methods: We accept payments through various secure methods such as credit/debit cards, net banking, and online payment gateways. By providing payment details, you confirm that you are authorized to use the selected payment method.

4. Shipping and Delivery

Shipping: We strive to deliver products in a timely manner. Delivery times may vary depending on the location, product availability, and third-party delivery services. Shipping costs will be calculated at checkout.
Delivery Issues: Prakruthy Exotic Plants is not responsible for delays caused by third-party carriers or unforeseen circumstances such as natural disasters. In the event of delivery issues, please contact us for assistance.

5. Returns and Exchanges

Return Policy: We want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please contact us within 7 days of delivery to initiate a return or exchange. Plants must be returned in their original condition for a refund or replacement.
Non-returnable Items: Due to the nature of our products, we do not accept returns on items that have been opened, used, or are perishable.

6. Intellectual Property
All content on the Site, including text, images, logos, and graphics, is the property of Prakruthy Exotic Plants or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or use any content from the website without express permission.

7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

8. Customer Obligations
By using the Site, you agree not to:

Engage in any unlawful activities.
Provide false or misleading information.
Use the Site in a manner that could damage or disrupt the functionality of the website.

9. Limitation of Liability
Prakruthy Exotic Plants is not responsible for any damages, losses, or claims arising from the use of the website, including but not limited to direct, indirect, incidental, or consequential damages. We are not liable for any loss or damage caused by third-party carriers or delivery services.

10. Changes to Terms and Conditions
We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Your continued use of the website following any changes indicates your acceptance of the new terms.

11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of the Site shall be subject to the exclusive jurisdiction of the courts in Hubli, Karnataka.

12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: honeymax1@gmail.com
Phone: 8073574620
Address:
#162, Renukanagar, Gokul Road,
Hubli, Karnataka – 580030