Privacy Policy
At Prakruthy Exotic Plants, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase from us. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services to you. The types of information we collect include:
- Personal Identification Information: Name, email address, phone number, and mailing address when you place an order or contact us.
- Payment Information: Credit/debit card details and other payment data required to complete a transaction.
- Browsing Data: We collect non-personally identifiable information such as IP address, browser type, device information, and pages visited on our website to enhance your browsing experience.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- Processing Orders: To process your purchases, shipping, and delivery of products.
- Customer Support: To respond to your inquiries, provide assistance, and address any issues.
- Personalization: To tailor your shopping experience by recommending products and improving the website content.
- Marketing Communications: To send you updates on new products, promotions, or special offers if you’ve opted in to receive them.
- Legal Requirements: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All sensitive data, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
- Payment Processing: Payments are processed through trusted third-party payment processors who comply with industry standards for security.
- Data Retention: We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
4. Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share your information with trusted third-party vendors who help us operate our website and process transactions (e.g., shipping companies, payment processors).
- Legal Requirements: If required by law or to protect our legal rights, we may share your information with law enforcement or government agencies.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device to help us analyze web traffic, remember your preferences, and improve the functionality of our site.
You can modify your browser settings to reject cookies, but doing so may affect your ability to use certain features of the website.
6. Third-Party Links
Our website may contain links to third-party sites that are not controlled by Prakruthy Exotic Plants. We are not responsible for the privacy practices or content of these external websites. Please review the privacy policies of these third-party sites before providing them with any personal information.
7. Your Data Protection Rights
You have certain rights over your personal information, including:
- Access: You can request access to the personal data we hold about you.
- Correction: If any information is inaccurate, you can request corrections.
- Deletion: You can request the deletion of your personal data, subject to any legal requirements.
- Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by unsubscribing from our emails.
To exercise your rights or if you have any concerns about how we process your data, please contact us at:
Email: honeymax1@gmail.com
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
9. Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please don’t hesitate to contact us:
Email: honeymax1@gmail.com
Phone: 8073574620
Address:
#162, Renukanagar, Gokul Road,
Hubli, Karnataka – 580030